Not even Apple gets it right all the time!

I love Apple. Yes, call me a fanboy.

But I’ve never been so much of a groupie as to not recognise when they’ve done things wrong. Like the hockey-puck mouse for example. Yuccchhh!

The one area that Apple has almost always gotten right is understanding that users get confused easily. Needing to click menu button that says “Start” to shut down a computer? That’s not Apple’s way at all! Making the device, be it a computer, and iPod, an iPhone or iPad, and its interface intuitive and self evident is one of Apple’s key strengths.

Sadly, there’s one user interface that continues to be Apple’s equivalent of the “Start to stop” madness. It’s in iTunes, which this week celebrated 10 years as a keeper of things you buy from Apple. It’s not a new bug. It’s been around for years now.

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